Care and Repair
NATURAL VARIATIONS
All gemstones and glass cabochons are handpicked for each piece of jewelry. When working with stones, variations in color, cut, size and shape are inevitable. These variations contribute to the uniqueness of each piece.
REPAIRS
We take pride in delivering quality craftsmanship while using fine materials. In the case that your jewelry needs repair due to flaws in workmanship, we will gladly repair your piece or replace it based on the circumstance with no charge. In the case that jewelry has been damaged or tangled, it can be repaired for a fee that will be determined by repair needed. There is a repair fee of $20 on merchandise one year or older. You must include proof of purchase from fallenaristocrat.com or The Paris Market & Brocante in order to be eligible for repairs. For more information on any repairs needed, please email info@fallenaristocrat.com.
CARE GUIDE
In order to keep your jewelry as lovely as possible, we recommend a basic regimen of keeping & storing the pieces in a dry environment. Specific instructions and care details are as follows:
- Remove gold plated jewelry before swimming or exercising – Your sweat creates a chemical reaction to gold plated jewelry just like perfume, chlorine, and nail polish. Make sure to remove your jewelry before swimming or exercising so your jewelry will not become tarnished or blemished.
- Put on gold plated jewelry after cosmetics have been absorbed – Wait a minute or two to put on your jewelry so you can be sure that your cream or liquid makeup has dried completely. Personal care products such as lotion or cosmetics can blemish your jewelry if they come in contact with it while wet.
- Do not spray perfume on gold plated jewelry – If you use perfume or cologne on a regular basis, spray it on your body before you put on your gold plated jewelry. Perfume and other sprays may contaminate the metal of the jewelry, making it looked blemished or stained.
- Clean your gold plated jewelry – To clean your gold plated jewelry, mix a few drops of mild dishwashing detergent with warm water. Rinse your gold plated jewelry in the solution and allow it to air dry.
- Buff gold plated jewelry with a microfiber cloth – After washing and drying your gold plated jewelry, buff it with a soft microfiber cloth. Over time, oil can make the gold flake off, but buffing can help minimize oils.
- Keep gold plated jewelry in a plastic bag – When not using your gold plated jewelry, put it in a plastic bag, remove the excess air by squeezing it, and seal it. The lack of oxygen in the bag will help keep the gold plated jewelry bright and shiny. Put only one piece of jewelry per plastic bag to avoid scratching.
- Place anti-tarnish strips in along with your jewelry to prevent tarnishing.
You can find these products online or from most jewelry stores. Simply slip a strip into any bags or boxes that hold your gold-plated jewelry. The strip reduces the humidity in the container and prevents tarnish.
- Store gold-plated jewelry away from sunlight and heat. While it might be fun to display those dazzling gold earrings, too much heat or sun exposure will tarnish the gold plating. Put your jewelry in a box and keep that box somewhere it won’t come into contact with direct heat.